Barnabas Nagy

Why this guy hates my site?

Barnabas Nagy — Sat, 16 Jan 2010 00:24:28 +0000

I’ve just received a message from my online form:

Message: * stop stroking your penile ego, your article is ill considered and ill conceived, it reveals a lack of thought, experience, knowledge, authority and interest. your website is s*ite, user-oppressive and darned boring. As if the internet doesnt have enough s*ite on it already, articles like yours just add to the ever growing pile of c*ap online. Either sharpen up or SHUT UP! Anon.

Which article does he speak about? I know that there people without mind but here I really did not write about any conspiracy to be blown off. Anyway, thanks for the feedback Anon, you rock! LOL

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Does somebody have experience with GoBIG network?

Barnabas Nagy — Fri, 23 Oct 2009 09:37:50 +0000

Because of the modeling portfolio site that I plan to launch I started to look for investors and I got across gobig. One time fee would be $176 and there are investors with bucks. I just need some accessories and a studio place to lease for which I have no budget at the moment. I’m not sure if these networking sites really work are they are just waste of time. I registered anyway for free, but to list anything I need to upgrade my account. Is it worthwile? Does it pay back? Any ideas how to get investors into new startups?

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People have garbage websites but they have already a designer

Barnabas Nagy — Thu, 22 Oct 2009 12:56:58 +0000

And of course they are satisfied. Why? Because those garbage computer literate guys dare to call themselves designers. Not everyone who knows what is a patch cable or HTML code is a web designer. People are scammed all the time and they believe they got the best service possible for the lowest price. Oh yes, SEO, CMS and everything included but real design and style. Sure it is a start and I had customers who realized that the friend who made the website for free might be not the best bet. So they came to me and they were satisfied. I did not make any SEO, optimization or any extra. All I did is a good quality website with style. And voila, the business reported that sales grew. No SEO, no optimization, no additional ideas and function. Pure professional design. Anyway, I hope these made up designer will die out so we can have a place once. No longer I want to pay for quality leads.

Imagine, I just registered at a uk website where people ask for qualified web designers. There were some good prices. People with £4000 budget. That’s not a bad deal. I went into one and bough a contact, event planner website. Okay, I phone the lady, she doies not take it. I emailed her and no answer. After some days I could phone her but she was busy. Then I got an email saying that she got a better offer. She had £4000-4900 budget, so I bid £4000. Guess how much did the other guy offered? £599… I told her that I’m not sure she will get what she wants but I got no answer to that email. That lead, to buy the contact information of the lady cost me £25. Craze.

Oh, yes and I made cold calling as well. People are satisfied with what they have and sometimes even hang up the phone when I mentioned the mythical word “web site” or “web design”. Oh yes, these gangster “web designers” have made the industry so much down, I don’t even know what to say. I tried to apply for jobs without success.

The cool thing is that I have still a laptop and internet. So that’s fine because I can blog and I love to blog even though sometimes not really. Anyway, I don’t need to be bugged by stupid people any longer. Hope it will work out. And yes next to this, I will open a model site and take pictures. Yeah, models are nice faces and I will enjoy taking photos of them and getting them some jobs.

So things go fine, UX and usability still rock!

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No web design, no more

Barnabas Nagy — Thu, 22 Oct 2009 12:40:44 +0000

It seems my web design career has just ended after endless tries to get customers, and to get my customers pay. I arrived in the UK, settled down in Luton with mixed cultures in the city and within 2 month I got 4 people to work for and none of them paid. I’m not sure how it’s gonna go further but it seems ver deep. I mean the whole. I just work and work and got nothing but stupid people. People say they can’t afford my services, then I go down with my prices, sign the contract, finish the work and they do not want to pay saying that the website is not done. All right then. I look for other ways to earn because this not only pulls me down but does not give me any money. I have 4 small claims that will probaly go to court. I have enough. I am here fully blogging. Dear folks, you who liked me write here. Here I am, I am writing to you. I still think I have a good sense of usuability, user experience, and business. So I will write on these topics next to web. See you.

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Barnabas Nagy — Sun, 09 Aug 2009 09:46:56 +0000

I was so impressed with the latest 2.8.2 that I had to tell the world Wordpress 2.8.2 is a masterpiece. So I just clicked on the 2.8.3 version upgrade and I did not realize and good change. Now I realize some bad changes. I want to delete a plugin and wordpress tells me that it was deleted but it’s still there. Even from FTP I’m not able to delete the plugin directory. Some plugins are deactivate and when I want to activate them Wordpress tells me that the plugin files are not found, so I want to delete the plugin but Wordpress keeps telling me that the plugin files are not found. I go to my FTP client and want to delete the plugin which I cannot. Somone plz?

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Packard Bell Have No Sense Of Customer Care And English

Barnabas Nagy — Sun, 09 Aug 2009 09:26:47 +0000

I must share with all of you with this story with Packard Bell… I wanted to buy a cheap laptop for my wife so she can help me out with blogging and web design. Now, I found a Packard Bell on Pixmania. I simply wanted to know if the 1GB RAM in the machine is 1×1GB or 2X512MB RAM because I met such laptop where they divided the 1GB, just as my Toshiba Satellite A200 1M4. Pixmania has no contact information in the Czech site. I try to phone Pixmania UK, America, getting from them know that they can’t know this information so I have to contact the producer that is Packard Bell. Packard Bell, officially has no branch in the Czech Republic, and the specific model is available in the UK and Germany. So I phone UK, where the telephone number for international tecnical support does not work. So I phone the UK technical support team who tells me that I phone a wrong country and they need a serial number to help me out with my question. Here I got a bit angry and I said I want to buy the product so I have no serial number yet. So they advice me to contact the retailer, which is again Pixmania. I tried to call other UK retailers for the same product and they told me that I have to contact Packard Bell for this specific question. So I started emailing Packard Bell…

WARNING: DO NOT BUY ANYTHING THAT IS BRANDED “PACKARD BELL

I have a question about this specific item: http://support.packardbell.com/uk/item/?pn=PC36Q02101&g=1400 Is the 1GB RAM 1×1GB or 2×512MB, are there available slots?

—–

Hello, Thank you for contacting Packard Bell.
Regarding your enquiry,
we would need your serial number so we can provide this information.

Regards
John

Packard Bell Technical Support Team

—–

Hi,

Are you normal? I’m before buying so I want to know this information about this specific laptop. I provided you the direct link to the product on the official site of packard bell to help you. Your service is unbelievable under level. It can not even be called service because you don’t serve – the customer. I tried to ask on phone these details and I phased the same “we can’t help you unless you have the serial number”. I asked pixmania about this product they sell. They say more information than what they provided on their site they can’t give because they don’t know. Their suggestion was to contect the manufacturer/supplier that is you, Packard Bell. I means this is just crazy.

Am I allowed anyhow to ask again the requested details so that I can know what I will buy?

——

Hello, Thank you for contacting Packard Bell.

Regarding your enquiry,

All customer service and support for Packard Bell computers is handled by The TechGuys, you should write to:

Correspondence Team
The TechGuys
PO Box 1686
Sheffield
S2 5YB

Or send e-mail via http://support.thetechguys.com/emailsupport

Or phone on 0870 901 3000

I apologise for any inconvenience you may have been caused.

Regards

JOHN

Packard Bell Technical Support Team

——

Well,

1. This information is not indicated on your contact/support page.
2. I phoned the TechGuys several times as I was transferred or got the number of them and they would not talk to me without a serial number.
3. To buy a laptop in the Czech Republic and send an ordinary mail to the USA and get the answer is costy and it last about a month.

My question is still, is Packard Bell normal? Is Packard Bell has any technical support at all? And again: are you normal?

——

Hello, Thank you for contacting Packard Bell.

Regarding your enquiry,

As Packard Bell doesn’t have direct support in your country, all support for this system is carried out via the dealer.
Please contact the store where you purchased your Packard Bell system.

I apologise for the inconvenience.

Regards
John

Packard Bell Technical Support Team

—-

You are nice but novice. The store in my country, namely pixmania, has no telephone support, and for such technical questions say to ask the producer, that is packard bell. There is no packard bell division in the Czech Republic. Put together this math and give me the result.

—-

Hello, Thank you for contacting Packard Bell.

Regarding your enquiry,

All specific data regarding to Packard Bell products including specific enquiries about the specification are installed on our Product Information Base. We require you to provide the serial number of your machine in order to accomodate your request.

Please note, at no point did you mention during the initial email that you did not own this product if that was explained at first we would of offered our apologies and would of advised we could not assist in your request.

Packard Bell Products are sold with warranty and technical support provided by the dealership that sold the unit to the end-user. At no point do Packard Bell offer technical support or repairs for their notebook and desktop products as these repairs will be dealt with again by the dealer who sold the unit to the end-user.

Also please note the contact email is to the UK service centre for Packard Bell we will try our best to accomodate any requests and answer questions from end-users of our products with the information that we can. However, we are not here to take abuse or deal with any customer taking it upon themselves to insult our support staff. Again, we will try our best to help with the information provided. If you are incapable of answering our simple question then we will not be able to support any enquiry.

Lastly, if you continue on the recourse of insulting our staff members via email I must apologise but we will no longer be able to answer ANY of your enquiries.

Regards

William Chen

Packard Bell Customer Services Team

—– Now he basically told me that I did not say in advance that I do not own yet the product which is a lie

You say that I insult you??? Are you really normal? You bring even false facts, because it was clear in the beginning of the “conversation” that I indeed do not have a serial number and my inquiry is of general manner. You seem to lie about this. Well, I bought the product without any technical support and in any means you MUST offer your technical support because you are the producer. So I will bug your technical department as much as I can once I have the serial number. Secondly you will be marked as scam company on my blogs. Good reputation for you, packard bell will die out. happy day, you insulter of customer.

And he says to me that I can’t answer a simple question, such a devil…

——-

Hello, Thank you for contacting Packard Bell.

Regarding your enquiry,

The producer, in this case Packard Bell does not provide warranty support due to the unique nature that Packard Bell arrange with dealers. There is no falsehood here as this is the current operational support level for Packard Bell in Europe. Due to this unique nature of business Packard Bell are not legally required to offer any service for this product. However, Customer service email is not the appropriate forum to discuss our legal obligations if you choose not to believe our responses.

Yes, agreed it WAS apparent you did not provide the serial number on the original email which is why we asked you for one.

This SERIES of notebook is usually outfitted with 1x DDR2 1GB PC5300 MICRON.

However, as you are unable to supply the serial number we can not confirm this specific machine has that configuration.

Regards

William Chen

Packard Bell Customer Services Team

——

You are really funny. After the keyword I “bought” it you give me this information, how nice.

——

Hello, Thank you for contacting Packard Bell.

Regarding your enquiry,

Now that you have “bought” the product, can you provide me with the serial number so we can answer your question and inform you of the disposition of the memory installed in this machine.

Regards

Will Chen

Packard Bell Customer Services Team

——-

Well, now I don’t need that information. This is really craze. I told you in simple English I needed that information before buying in order that I can decide which model should I chose.

——

Hello, Thank you for contacting Packard Bell.

Regarding your enquiry,

We are unable to provide technical support for a product without its serial number as in the UK, technical support is provided by a 3rd party. Therefore, if you need technical assistance from Packard Bell UK, we would require a serial number.

The place of purchase should normally be able to give you all the information about the product, or you can find this from the website. However, for specific technical questions, we require a serial number.

Regards

Steve

Packard Bell Customer Services Team

——

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Give Your Users The Chance To Be Unsatisfied

Barnabas Nagy — Sun, 26 Jul 2009 17:47:14 +0000

It was an IM-History program I tested and it didn’t work. It crashed, froze, had bugs, application error, abnormal program termination etc.). Upon uninstallation certain softwares asks you the reason of dropping them. I usually don’t fill out this form because I was bugged and at the end they bug me again wit their question. I also don’t like if after uninstalling a software it opens the web browser and there gives me a “buy the full version” or survey page. It’s bothering really.

This software was different, I don’t really remember what the last screen of the uninstallation process showed but it was another feeling. It said something like “We understand if you are unsatisfied, if you want to help us describe below the reason” instead of “Reason of uninstallation:” or “Please tell us the reason why did you uninstalaled the software:”. The words you communicate with unsatisfied users tells a lot about your willingness of change. It also shows how much you really care about your real users whether they buy, download, install your product or not. And that’s a great thing.

I told them: No history was shown, if you can fix it I would register again. I’m just bugged to ask always some support team that answers after 2 weeks.

The same thing apllies to blogs, eshops etc. When your reader unsubscribes do you tell them how great it was that they once subscribed? Do you let your shoppers have a good user experience by letting them decide and go without popping up “you have some items in your basket”?

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No DualCore please.

Barnabas Nagy — Sat, 25 Jul 2009 18:06:53 +0000

I downloaded Driver Checker to find that bugging peripheral driver that my Windows Vista asks for after plugging in my cheap but new Made-In-China bluetooth dongle. Broadcom was updating its driver so it was not available for download. I did not find mirrors. Really. It was craze. In a blog post I read that this Driver Checker could solve my problem. So to download and install. Usually I don’t read the licence of a free software but now I had the feeling to do so…

Driver Checker EULA
1.1 License Uses – Personal
1.1.1 By agreeing to the terms and conditions of this agreement, acknowledged by the actions stated above, the Licensor gives you, the Licensee, a non exclusive, non commercial, non transferable, revocable, limited license to the software for use on one personal computer, where the computer has no more than one microprocessor.

Ok, and what about new gereation machines with dual core? That is not allowed? It seems that Mr Driver Checker software engineer was not informed well about the new trends. Who understands programmers.

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Wordpress 2.8.2 is a masterpiece

Barnabas Nagy — Sat, 25 Jul 2009 14:46:19 +0000

Not only the look but the user experience have been improved with the 2.7 version, and version 2.8 fixed most of the usability problems. I’m totally excited that I can add themes as they are zipped by uploading them just as I do with plugins. So I don’t need to bug my FTP client… Plugin installation and update became just a second in spite of the previously experienced several minutes. Some updates also failed and popped some error. I could try several times I could not delete a plugin or update, delete, deactivate etc. Now, it really became superfast and that takes away some of my headaches. Actually I can use everything very easily and WordPress became an even more handy CMS blog system. If I could change one thing, that would be the “Visit site” to replace uncerline with none, it’s so ugly when you have a nice button and it become underlined. Wordpress rocks!

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New Google AdWords interface

Barnabas Nagy — Mon, 01 Jun 2009 06:41:38 +0000

Announced today some hours ago, Google has updated their AdWords interface. Just checked it out and it seems that the search engine try to standardize its product interfaces goes on well. Still a bit awkward Google Analytics-like chart but the design is all right and nice. It’s a nice update from the old-google-like interface style to a new flashy user experience. While in Google Analytics they successfully implemented flash charts to glitter your eyes, AdWords Beta comes with an image based chart. No bubbles at dates, only a straightforward vertical line to show you what you campaign has reached at a time. Interesting to see the same concept in a rather CSS-like design. It seems though that the Ajax sidebar yet needs some correction as it strangely stretches while scrolling up and down. Usability 5*, Accessibility 5* User Experience 4* Design 4*.

***Important news regarding your account***

Hello,

In the coming weeks, we’ll upgrade your AdWords account (Customer ID: 834-794-0647) to a new web interface designed to make campaign management faster and easier. You can try it now; log into your account to use the new interface immediately.

You’ll have at least 30 days from the date of this email before you’ll be required to use the new interface to manage your campaigns. During this time we’ll continue to release additional features and make adjustments to the new interface based on advertiser feedback.

We’re working to ensure that the new interface contains all of the reports and controls you need to manage your campaigns effectively. We won’t upgrade your AdWords account to the new interface until we’re confident that it will meet your advertising needs.

Before we upgrade your account, you can switch between the new and previous interfaces at any time. Click the “Previous Interface” and “New Interface (Beta)” links in the top corner of your account (next to your email address) to switch back and forth.

To make sure that you’re prepared for the upgrade, we recommend that you familiarize yourself with the new interface as soon as possible. We’ve prepared a set of online materials to help you get ready for the changes:

* Review the new interface microsite to get a quick overview of the changes and watch videos demonstrating the improvements: http://www.google.com/adwords/newinterface/
* Our “Getting Started Guide” will give you an overview of major new features and their benefits. You can download a PDF at: http://www.google.com/adwords/newinterface/new_interface_guide.pdf
* Wondering how to complete common AdWords tasks in the new interface? Visit our “How to” guide at: http://www.google.com/adwords/newinterface/standard/ads-and-keywords.html
* Search a full set of frequently asked questions in the Help Center for the new interface: https://adwords.google.com/support/aw/

The help materials above will still be available after your account has been upgraded.

We hope you find that the new interface increases your advertising efficiency and makes it easier for you to improve your results. If you have any thoughts about the new interface, please let us know by clicking on the Feedback link in the top corner of your account. And as always, thank you for advertising with AdWords!

Sincerely,
The Google AdWords Team

Google Inc.
1600 Amphitheatre Parkway
Mountain View, CA 94043

You have received this mandatory email service announcement to update you about important changes to your AdWords product or account.

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